Our pharmacists are highly trained and knowledgeable about drugs and over-the-counter supplements; ongoing pharmacy education is a requirement to remain current about medications. Our pharmacists are also approachable, and have developed good rapport with our customers. At Pharmasave, we pride ourselves on providing friendly and personal service.
All pharmacies are competitive when it comes to prescription cost. We accept a variety of insurance plans which may fully or partially cover the cost of your medication. Patients who are residents of B.C. and are on multiple and/or expensive medications should register for the Fair PharmaCare Plan to help reduce prescription costs.
There are times when pharmacists can be overwhelmed with dispensing procedures, patients and doctor consultations. The technical aspect of filling a prescription is more than just counting pills and sticking a label on the container. Each prescription must be examined to ensure the medication being prescribed is accurate and appropriate. Dosages may have to be calculated and compounds require more time to complete. If there is any doubt about a prescription, the doctor must be contacted which also causes a delay.
There are a variety of things you can consider:
If you forget to take your medication(s) or can't keep track of multiple drugs, then compliance aids can help organize your dosing schedule. Contact your pharmacist for more clarification.
By law, the pharmacist has to ensure that the medication is taken properly. The pharmacist will discuss what the medication is for, how it is to be taken, any common side effects, possible drug/food interactions, storage requirements, what to expect from your medication and the approximate time to see benefits from the drug therapy. The pharmacist can also discuss any questions and concerns you may have.
By law, pharmacists must dispense all pills in childproof vials, and liquids in bottles with childproof caps. However, patients who have a hard time opening the vials can request snap-caps, and this will be documented on your profile in our computer.
Check with your pharmacist to see if tablets can be split or crushed and in the case of capsules, if they can be pulled apart and taken with a small amount of food. To make it easier to swallow pills, place the medication on the tongue, take some water, and lean your head forward looking toward the ground as you swallow.
In the case of short-term therapy (eg. antibiotics), medication must be taken until finished. Otherwise the infection might re-occur if the pills are stopped prematurely. Chronic medications (eg. blood pressure, cholesterol pills) will provide benefit as long as you continue taking them.
Do not flush any medications down the sink or toilet. Instead, bring them to the pharmacy for proper disposal. Most BC pharmacies participate in the Medication Returns Program.
Most pharmacies provide a syringe free of charge along with liquid medications for kids. Avoid the taste buds on the tongue by using the syringe to slowly deposit the medication along the side of the cheek towards the back of the mouth. Contact the pharmacist to see if the liquid medication can be mixed with a small amount of flavoring agent (eg. chocolate syrup). Only the specific dose given at the time should be mixed with the flavor and not the entire contents of the medication bottle.
If the doctor has indicated that the prescription can be refilled, the number of refills will appear on the pharmacy label. Prescriptions can be refilled in several ways:
Please allow 24 hours for us to prepare your prescription. We must adhere to the refill frequency specified by the doctor. For example, if the prescription has 3 refills to be filled at 21-day intervals, then you may not refill the prescription any sooner than 21 days.
If a medication is covered under PharmaCare, they may not cover it if you still have more than a 14-day supply left.
We will be happy to transfer your prescriptions to our pharmacy if you provide us with the name of the store, your full name and prescription number(s). Then we will contact the other store on your behalf. If you have not gotten any prescriptions filled out at our store, we need to create a personal profile in our computer before we can proceed with your request. Please note that certain medications (eg. controlled drugs, narcotics) may not be transferred even if they may have been part-filled. In addition, some medications (eg. benzodiazepines) may only be transferred once.